Return & Refund Policy
At Blizzet, we want you to be satisfied with your purchase. If you receive a product that is damaged, defective, incorrect, or otherwise eligible for return under this policy, you may request a return or refund according to the terms below.
1. Return Period
We accept eligible return requests within 7 days from the date of delivery.
To be eligible for a return, the product must generally be:
- Unused and unworn
- Unwashed and not altered
- In its original condition
- Returned with original tags and packaging
- Accompanied by the order details or proof of purchase
Products that do not meet these conditions may not be accepted for return.
2. Damaged, Defective, or Incorrect Products
If you receive a product that is:
- Damaged
- Defective
- Different from the product you ordered
- Missing an item or part
please contact us within 48 hours of delivery.
Please provide your order number and clear photographs/videos showing the product and packaging. We will review the issue and provide an appropriate resolution.
3. Non-Returnable Items
Certain products may not be eligible for return due to hygiene, customization, clearance, or other applicable restrictions.
Products that have been used, washed, damaged after delivery, altered, or returned without their original tags/packaging may also be refused.
4. How to Request a Return
To request a return:
- Contact us within the applicable return period.
- Provide your order number and reason for the return.
- Share photographs/videos if requested.
- Wait for return approval and instructions.
- Send the eligible product according to the instructions provided by our support team.
Do not send products back without receiving return instructions from us.
5. Return Shipping
For damaged, defective, or incorrect products caused by an issue on our side, we may provide an appropriate return solution.
For other eligible returns, return shipping charges may be the responsibility of the customer unless otherwise communicated by Blizzet.
6. Refunds
Once the returned product is received and inspected, we will notify you whether your refund has been approved.
Approved refunds are generally processed within 5–10 business days after approval.
The time required for the amount to appear in your account may also depend on your bank or payment provider.
7. Cash on Delivery Orders
For eligible refunds on Cash on Delivery orders, we may request valid bank account or other payment details required to process the refund.
Please ensure that the information provided is accurate.
8. Exchanges
Product exchanges may be available for eligible items, subject to product availability.
If the requested replacement is unavailable, we may provide another appropriate resolution, such as a refund where applicable.
9. Order Cancellation
If you wish to cancel an order, contact us as soon as possible.
Cancellation requests may not be accepted once an order has been processed or shipped. In such cases, you may need to follow the applicable return procedure.
10. Refunds Not Received
If your refund has been approved but you have not received it within the expected period:
- Check your bank/payment account.
- Contact your payment provider or bank.
- Contact Blizzet with your order and refund details.
We will assist you in checking the refund status.
11. Contact Us
For return or refund assistance, please contact:
Blizzet
Owner: Deepkumar Prabhudashbhai Shani
Email: blizzet9@gmail.com
Phone: +91 9638527410
Address: Jagdishpur Industrial Area, Jagdishpur, District Sultanpur, Uttar Pradesh – 227817, India
Website: blizzet.myshopify.com